The staff team consists of a healthy balance of male & female members from various ethnic backgrounds who have extensive experience of residential work. If the staff structure was to change, then this would be incorporated in the homes rota and also when recruiting new staff. The company has lots of positive role models and if needed staff from other services could also support the home. To ensure the suitability of staff, Consistent Quality Support Recruitment & Selection Criteria ensure that all staff are police cleared and checked through the Disclosure and Barring Service (DBS) system.

The staffing team offer a variety of skills and are trained in the following mandatory courses:

• Health & Safety (including food hygiene)
• Safeguarding
• First Aid
• Equality & Diversity
• Medication Administration

Training is also provided in the forms of:

• Managing Challenging Behaviours
• Breakaway / Physical Intervention (Team Teach)
• PACE Therapeutic Parenting model
• Care planning & record keeping
• Positive Behavioural support
• Work in a person centred way

Further training will be provided during employment for managers and care staff. Consistent Quality Support adhere to staff qualification target as set out in Quality Standards for Children’s Homes (Care Standards Act 2000 in relation to children’s homes).

Staff receive regular supervision and training and are required to hold NVQ Level 3 Health & Social Care or Children & Young People’s Workforce Diploma Level 3 (as a minimum), should staff not hold this they will be enrolled onto an NVQ Level 4 Children & Young people.